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FAQ's List of frequently asked questions

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FAQ WHEN CHOOSING
A DIGITAL AGENCY

This is a question we get asked all the time and unfortunately the answer is: it varies. Some sites can take months of design and development; others can take a few weeks. Every business has unique requirements and every customer has different objectives. It’s hard for us to guess, so we tend not to. Through meetings, planning and discussion we’ll be able to understand your requirements and then be able to estimate a project. varies. Some sites can take months of design and development; others can take a few weeks. Every business has unique requirements and every customer has different objectives. It’s hard for us to guess, so we tend not to. Through meetings, planning and discussion we’ll be able to understand your requirements and then be able to estimate a project.

We follow a simple process for all of our websites; you can find out more over on our How it works. Page. If you've already done that, the next step is to get in touch and arrange a chat or a meeting with us.

Primarily we use Webflow, Shopify and Wordpress.

We work with businesses from a broad range of industries, but primarily have experience working with B2B customers in the Industrial, Educational and Hospitality sectors.

All of our websites come with hosting packages. Please get in touch for a free quote.

Yes! Being marketing-led means that we’re advocates of a good landing page.

Potentially. It's best to have a chat with us to let us know what you’re currently working with and what your requirements are for this update.

Yes. We like to offer the ability for our clients to update the website themselves. We we’ll give you all the training and tools to be able to make website amendments. We use a easy to use platform called Word Press so you can add edit and delete content without paying us to do it for you.

You can have an unlimited amount of pages on your website. We will usually design you 3 pages layouts i.e. A homepage, a blog page an inner page e.g. your about page. You can then use whichever layout you want for each new page you want to add.

Yes you can, we use Word Press to build your website which means you can make changes yourself without knowing how to code. We will also teach you how to use it with a series of helpful videos.

If you already have a website. That’s great. This means we can build your new website whilst your other website is still live. Once we are ready to go live and you are happy with the new site we can then swap the old site for the new one. It can take as little as 10 minutes for the new website to be visible. This means you’ll barely even notice a dip in your traffic numbers.

Yes. Your website will be fully responsive and will look great on all devices. We don’t charge extra for this. It comes as standard.

No. If you have more customers than you can handle and don’t want any more then you might not need a website. However if you want to expand the business, get more enquiries or become the go to person in your space then you should have a website.

Yes. We will purchase the images for your website. We use stock image websites such as Deposit photos, Shutterstock and 123rf to buy professional images so that you don’t have to pay a photographer.

Of course. You’re buying a website from us. It’s the least we can do. As long as it’s available for purchase, we’ll buy it for you and pay for the first year. We’ll send you an annual invoice for the renewal along with the hosting fees.

Obviously, if the domain name costs more than the average of £10-£20, then we’d have to discuss this with you!

Definitely, we have an in-house copywriter you can work with to write compelling content.

It depends which package you choose. SEO is usually an ongoing commitment and will require continuous work. However, we do offer a package that will start you off on the right foot.

We track your rankings using our reliable software. We get updates everyday and we’ll be able to see what’s working and what isn’t. We’ll send you a monthly report so you can see your traffic numbers and rankings. Here are some of the recent rankings from our previous clients.

It depends. There’s no clear answer to this question as search engines change their requirements all the time. However, we have had clients get to the first page for their main keywords within 2 days of launching and we’ve had websites take 2–3 months for Google to show them on the first page. However, there is no guarantee you will ever get to the first page of Google for your main keywords, some of your competitors might have huge marketing budgets or have been there for years.

Definitely. Though companies in many business categories continue to approach digital marketing with skepticism, avoiding digital marketing denies your business access to the media the majority of consumers turn to first and at all hours of the day.

Websites that go for long periods with no updates and new content are unlikely to perform well or support any useful digital marketing objectives. Though a static website technically qualifies as a website it’s bound to be more than a digital brochure that produces little or no leads.

Email, social media, search and other elements of your digital marketing mix will depend on delivering useful content. Though video outlets, podcasts, and media galleries present other options, a blog is by far the most used tactic for distributing marketing content on a channel over which you have complete control.

Consider first the top social channels in terms of active users: Facebook, Instagram, Twitter, LinkedIn, and Pinterest. Determine where your audience spends their time. Research the demographics and behavioral patterns of the users and consider the type of content you’ll share.

Email is stronger than ever. It’s more popular than any social media. It’s more private. More personal. More reliable. Most people rely on email and check their inbox multiple times each day. If you want to communicate directly with people who actually grant you permission to market to them, email is marketing is essential.

It’s wise to send regular updates your subscribers with news of new content, new products (or improvements), events, and so forth. It’s not wise to expect your email list to expand fast simply by offering a newsletter.

Paid digital marketing programs should create results immediately. On the other hand, programs such as content marketing, email list building, and search engine optimization require persistence and patience. You might see some results in a matter of months; however, it’s likely to be six months to a year before you realize some of your traffic and conversion objectives.
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